Proactivity is the core of our customer success
As a true partner, you are supported over time by a dedicated and unique contact. From project definition, delivery and training, you’re supported by 2 key contacts that will follow you along the way. Our Customer Success policy takes over to ensure your satisfaction, strengthen the adoption of your users and further develop the usage of our platform with new features. Regular exchanges are planned to collect your expectations, and thus contribute to the evolution of your platform, in addition to the times you’re in need of technical support.
Contact us Proprietary technology makes a customizable solution
Powerful, insightful, and yet so easy - is how we define our Saas HR platform. Our proprietary technology is researched and developed in-house by our team of experts. We take pride in tackling HR challenges together, in order to make sweeeft all about you! We are committed to tailor the solution to your organization’s specific requirements upon request, providing as well feature developments important to your users.
Contact us Innovation and continuous improvement
From the foundation of sweeeft, we have been thriving with innovation as we have evolved a lot over time by adapting to our clients needs. Hence, we master every cycle of research, development, design, testing and final delivery of our solution and features. We have in fact been labeled Deep Tech by BPI France in 2022.
Innovation is at the core of our day-to-day mission, with an important investment in R&D and in-house development, our team of experts, doctors and engineers are committed to the spirit of serving corporate, staffing agencies, public institutions and consulting firms and working in close collaboration with our users to ensure highest levels of performance.
Contact us Data compliant with regulations and protection
Your data is our priority, and we take pride in providing private, secure HR data management. You're in good hands thanks to our powerful HR data privacy and security policies. Thus, all data transfer within the platform is powerfully encrypted and our platform is in constant improvement with audits, tests, code reviews, monitoring of flaws and more :
- We adapt our processes to be GDPR compliant
- We comply with data regulations and protection via internal policies (for the collection, storage, processing, retention and deletion)
- We ensure data security (encrypted data storage, data flow via secure communication protocols, access management, infrastructure monitoring)
- We promote clear communication with customers and users, including a privacy policy, in-house training and awareness-raising,
- -We manage incidents to ensure an effective response in the event of a system vulnerability
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